Privacy Policy

Effective Date: 2025-07-16
Company Name: SimRaceNets/PAL Städservice AB
Website: www.simracenets.eu

1. Introduction

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.

By using our services, you agree to the terms outlined in this Privacy Policy.

2. Data We Collect

We may collect the following types of personal data when you visit our store or place an order:

• Name
• Shipping and billing addresses
• Email address
• Phone number (optional)
• Order details and transaction history
• Payment information (processed securely by PayPal)
• IP address and device information (for analytics and security)

3. How We Use Your Data

We use your data for:

• Processing and fulfilling your orders
• Managing payments via PayPal
• Shipping products through Shipit and their delivery partners
• Providing customer support
• Sending order confirmations and updates
• Analytics and website improvements (using anonymized data)
• Compliance with legal obligations (tax reporting, fraud prevention, etc.)

4. Payment Processing

All payments are securely processed by PayPal. We do not store your credit card or payment details on our servers.

5. Shipping Services

We share your shipping information (name, address, and contact details) with Shipit, who manage deliveries through various logistics providers.

6. Third-Party Services

We do not sell or share your personal data with third parties for marketing purposes.

Service providers that may process your data:

• PayPal (payment processing)
• Shipit (shipping and logistics)
• Website hosting providers
• Analytics tools (only anonymized or pseudonymized data)

7. Data Retention

We retain your personal data for as long as necessary to:

• Fulfill your orders
• Comply with legal and accounting obligations
• Resolve disputes

Data related to orders is typically stored for up to 7 years for tax compliance.

8. Your Rights (GDPR & Global Privacy)

You have the right to:

• Request access to your personal data
• Request correction of inaccurate data
• Request deletion of your data (where applicable)
• Object to or restrict data processing
• Lodge a complaint with your local data protection authority

9. Cookies

We use cookies to improve website functionality and for basic analytics. You can manage your cookie preferences via your browser settings. See our Cookie Policy for full details.

10. Data Security

We use SSL encryption and secure servers to protect your data. Access to your personal data is limited to authorized personnel only.

11. International Customers

By using our store, you agree that your data may be transferred and processed within the EU and internationally as necessary to fulfill your order.

12. Contact Us

If you have questions about this Privacy Policy or your personal data, please contact us at:
Email: [email protected]
Company Name: PAL Städservice AB
Registered Address: Kåbäcksvägen 1, S-433 38, Partille, Sweden